Terms and Conditions

Terms and Conditions

Last updated: April 2026

By accessing and placing an order on florven.com, you confirm that you have read, understood, and agree to these Terms and Conditions. Please read them carefully before making a purchase.

1. General

Florven operates the website florven.com. By using this site and purchasing our products, you agree to be bound by these terms. We reserve the right to update or modify these terms at any time without prior notice.

2. Products

We reserve the right to modify or discontinue any product at any time without notice. Product images are for illustrative purposes only and may vary slightly from the actual product.

3. Pricing

All prices are listed in AUD and are subject to change without notice. We reserve the right to refuse or cancel any order if a pricing error occurs. You will be notified and fully refunded in such cases.

4. Orders & Payment

By placing an order you confirm that all information provided is accurate and complete. Payment must be made in full at the time of purchase. We accept all major credit cards and payment methods available at checkout.

5. Shipping

We offer free worldwide shipping on all orders. Delivery takes 5-9 business days from the date of dispatch. Florven is not responsible for delays caused by customs, postal services, or other factors outside our control.

6. Returns & Refunds

We offer a 30-day return policy. Items must be returned in their original condition and packaging. Refunds will be processed within 5-7 business days of receiving the returned item. Please contact us at supportflorven@gmail.com to initiate a return.

7. Intellectual Property

All content on florven.com including text, images, logos, and graphics are the property of Florven and may not be reproduced, distributed, or used without prior written permission.

8. Limitation of Liability

Florven shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the order in question.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy. We do not sell or share your data with third parties for marketing purposes.

10. Contact Us

If you have any questions about these Terms and Conditions please contact us:

📧 supportflorven@gmail.com
🌍 florven.com